Frequently asked questions
WHY CHOOSE BEAU GLITTER
HOW DOES BEAU GLITTER WORK?
HOW DOES BEAU GLITTER WORK?
Choose your preferred size and finish, upload your favourite photograph and complete your order. Your photograph will then be printed and carefully hand-finished with glass glitter before being prepared for delivery.
WHAT TYPE OF PHOTO SHOULD I UPLOAD?
WHAT TYPE OF PHOTO SHOULD I UPLOAD?
For the best result, upload the original, highest-resolution version of your photograph. Clear, well-lit photos usually produce the best prints. Avoid screenshots, heavily filtered images and photographs downloaded from social media.
WHAT HAPPENS IF MY PHOTO QUALITY IS TOO LOW?
WHAT HAPPENS IF MY PHOTO QUALITY IS TOO LOW?
If we notice an image-quality issue that may significantly affect your finished print, we’ll contact you before production begins and ask whether you can provide a higher-quality version.
WHERE WILL THE GLITTER BE APPLIED?
WHERE WILL THE GLITTER BE APPLIED?
Glass glitter is carefully applied by hand to complement suitable details within your photograph. Placement may vary slightly depending on the image and the finish of each handcrafted piece.
CAN I REQUEST GLITTER IN A SPECIFIC AREA?
CAN I REQUEST GLITTER IN A SPECIFIC AREA?
If you have a particular preference, please contact us before ordering. We’ll always do our best to consider your request, although exact placement cannot always be guaranteed.
WHAT SIZES ARE AVAILABLE?
WHAT SIZES ARE AVAILABLE?
Beau Glitter prints are available in 5 × 7 in, 6 × 8 in, 8 × 10 in, A4 and A3.
HOW LONG DOES PRODUCTION TAKE?
HOW LONG DOES PRODUCTION TAKE?
As every order is personalised and finished by hand, please allow 5–7 business days for production before dispatch.
WHERE DO YOU SHIP?
WHERE DO YOU SHIP?
We currently ship within Australia only.
HOW LONG DOES DELIVERY TAKE?
HOW LONG DOES DELIVERY TAKE?
Standard delivery usually takes 5–7 business days after dispatch. Express delivery usually takes 2–3 business days after dispatch. These timeframes are estimates and may vary depending on the carrier and destination.
WILL I RECEIVE TRACKING?
WILL I RECEIVE TRACKING?
Yes. Tracking information will be sent once your order has been dispatched. You can also use the Track Your Order page to check its progress.
HOW SHOULD I CARE FOR MY PRINT?
HOW SHOULD I CARE FOR MY PRINT?
Handle an unframed print only by its edges and avoid touching the glittered surface. Keep your artwork away from moisture, direct heat and prolonged sunlight. Framed pieces should be cleaned using a soft, dry cloth on the frame only.
IS THE GLITTER SAFE TO TOUCH?
IS THE GLITTER SAFE TO TOUCH?
The artwork uses real glass glitter and is intended for decorative display only. Avoid touching or consuming the glitter and keep the artwork away from young children and pets.
CAN I CANCEL OR RETURN MY ORDER?
CAN I CANCEL OR RETURN MY ORDER?
As every piece is personalised and made specifically for you, returns or exchanges are not accepted for change of mind.
If your order arrives damaged, faulty or different from what you ordered, please contact us with photographs so we can help.
DO YOU CREATE PRINTS FOR WEDDINGS OR EVENTS?
DO YOU CREATE PRINTS FOR WEDDINGS OR EVENTS?
Yes. For weddings, celebrations, bulk orders or other special events, please contact us through the Event Enquiries form for a personalised quote.